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Shareable links
Every Franko modal is available as a standalone webpage that you can share anywhere with a unique link.
The modal opens in a new browser tab as a standalone page, no embedding required.
Not automatically, but you can ask users to include their email in the feedback itself. Do shareable links expire?
No, they remain active as long as your modal is active. Can I customize the appearance of shareable link modals?
Yes, navigate to the specific modal and then to the “Interface” tab to customize the modal appearance select your agents. Need help? Email fletcher@franko.ai
How it works
Navigate to your modal, “Connect” tab and then find the “Direct Link” section. It will look something like this:Common use cases
| Scenario | Implementation |
|---|---|
| Email signatures | "Have feedback? [Click here](https://franko.ai/embed/feedback-12345)" |
| Automated emails | Include feedback links in onboarding, churn prevention, or follow-up email flows |
| Support platforms | Link feedback forms directly within Intercom, Zendesk, or other support tools |
| Community channels | Share feedback links in Slack or Discord community spaces |
| Post-purchase | Automatically send feedback requests after customer purchases |
FAQ
Can I track who submitted feedback via shareable links?Not automatically, but you can ask users to include their email in the feedback itself. Do shareable links expire?
No, they remain active as long as your modal is active. Can I customize the appearance of shareable link modals?
Yes, navigate to the specific modal and then to the “Interface” tab to customize the modal appearance select your agents. Need help? Email fletcher@franko.ai